TikVah | Flow &
PerformanceExecution is the thread running through every service we offer.
TikVah applies one execution discipline across every gap that stalls growing businesses — stalled projects, change that doesn't stick, and the day-to-day of executive and customer support. All four services run on the same foundation: 15+ years, 250+ enterprise implementations, and PMI Lean Six Sigma process discipline.
Why teams choose TikVah
Six reasons clients bring TikVah in — and keep TikVah in the room after the first engagement.
Execution-First, Not Strategy-Only
Most consultants hand off a deck and disappear. TikVah stays through the handoff between "decided" and "done" — the phase where most transformations actually fail.
What You Get- Someone in the room through the handoff between "decided" and "done," not just the planning phase
- Whether the gap is a stalled rollout or a change that hasn't stuck, execution over paperwork on Implementation & Project Management and TAP alike
- Momentum that doesn't stall the week the kickoff excitement wears off
15+ Years, 250+ Live Implementations
Enterprise SaaS, healthcare technology, and hardware rollouts — not theory. Every framework here has been run under a live client deadline.
What You Get- Enterprise SaaS, healthcare technology, and hardware rollout experience applied to your situation
- Judgment calibrated by 250+ real implementations, not theory
- The same track record behind every service — Implementation & PM, TAP, Executive Assistant Support, and CSM Support
Process Discipline, Not Guesswork
PMI Lean Six Sigma Green Belt and Agile training mean every engagement runs on DMAIC and repeatable playbooks, not improvisation.
What You Get- PMI Lean Six Sigma Green Belt discipline applied to how the work actually runs
- The 11-phase TAP framework for change, and a documented playbook for CSM Support — process, not improvisation
- Repeatable playbooks your team keeps, not one-off fixes
Hired for Outcomes, Not Tasks
State the result — a rollout finished, adoption that sticks, a calendar handled, a customer lifecycle documented — and it gets executed without a step-by-step brief on how to get there.
What You Get- A stated outcome executed without a step-by-step brief
- A rollout finished, adoption that sticks, a calendar handled, or a customer lifecycle documented — whichever gap is yours
- Judgment applied instead of boxes checked
One Accountable Point of Contact
No hand-offs between a sales team, an onboarding team, and a support team. One person owns the outcome from kickoff to renewal.
What You Get- No hand-offs between a sales team, an onboarding team, and a support team
- The same person managing your calendar under Executive Assistant Support who'd run your rollout under Implementation & PM
- Context that carries forward instead of resetting with every engagement
Proven at Scale
Managed client portfolios up to $40M and protected $17.5M+ in lifetime value through executive escalation and account stabilization.
What You Get- Client portfolios managed up to $40M under Implementation & Project Management
- $17.5M+ in lifetime value protected — the same discipline behind every CSM Support and Executive Assistant Support engagement
- Judgment tested under real pressure, not just in a classroom
Meet the Founder of Flow & Performance
Scotty Schmidt
The profile behind the execution
The same instruments I use with clients — 16Personalities and CliftonStrengths — are ones I've run on myself. An ISTJ-A personality paired with Restorative, Harmony, Significance, Consistency, and Analytical talent themes isn't a coincidence — it's the wiring behind why I approach execution the way I do.
ISTJ-A — The Logistician
Logisticians are practical, fact-minded, and defined by their reliability. The Assertive ("-A") variant adds a level-headed self-confidence and makes people far less rattled by the unexpected. For execution work, that combination means decisions get made on facts, commitments get kept without being chased, and pressure doesn't produce hesitation. Here's my actual result, trait by trait:
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Introverted57%
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Observant78%
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Thinking98%
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Judging100%
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Assertive92%
- 1Disciplined & Responsible
Meets obligations and keeps commitments without needing to be managed, chased, or reminded. - 2Calm & Practical
Makes rational, grounded decisions instead of getting swept up in someone else's urgency or panic. - 3Organized & Effective
Execution works best when everyone involved knows exactly what's going on and why — so that's how it gets run. - 4Research-Oriented
Builds a real base of procedure and technique instead of guessing, and applies it consistently across new situations. - 5Assertive, Not Reactive
Decisive and self-assured rather than second-guessing — calm under pressure instead of needing outside reassurance to move forward.
The same assessment also scores individual traits underneath the type. Four of mine show up directly in how I run an engagement:
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Confidence100%
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Grit100%
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Resilience97%
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Ambition97%
16Personalities' own career-fit engine — independent of what I actually do for a living — lists Project Manager and Operations Coordinator among the roles that suit this profile best.
Restorative, Harmony, Significance, Consistency, Analytical
Two of these five sit in Gallup's Executing domain, which is exactly the point — this is a strengths profile built to get things done, not just talk about them.
- 1Restorative
Skilled at figuring out exactly what's broken and fixing it, rather than working around the problem or waiting for someone else to name it. - 2Harmony
Looks for common ground and practical agreement instead of manufacturing conflict just to be heard. - 3Significance
Driven by work that actually matters and shows up in the results — not effort that disappears without impact. - 4Consistency
Insists on treating people the same, with clear rules applied fairly — the opposite of decisions that shift depending on who's asking. - 5Analytical
Looks for the reasons and evidence behind a situation before acting on it, instead of running on assumption.
"Fix what's actually broken, treat everyone by the same standard, and don't call it done until the outcome is real — not just planned."
Books I stand behind
A running list I point clients and teams to — scroll to see them all, and each one links straight to Amazon.
Never Split the Difference
FBI-honed negotiation tactics that translate directly to stakeholder conversations and change management.
View on Amazon →Blue Ocean Strategy
The framework for creating uncontested market space instead of competing head-on.
View on Amazon →The Five Dysfunctions of a Team
The trust-and-accountability diagnostic I still lean on with every team I work with.
View on Amazon →Creating Competitive Advantage
How to define — and prove — the real reasons customers should choose you.
View on Amazon →How to Win Friends and Influence People
Still the foundation for how I coach relationship-building in business.
View on Amazon →The Cave, the Road, the Table, and the Fire
Four postures — true, brave, kind, curious — for leading from a deeper place.
View on Amazon →An Unhurried Leader
A case for pace and presence over hustle in sustainable leadership.
View on Amazon →HBR Guide to Project Management
The practical playbook I point clients to for day-to-day PM discipline.
View on Amazon →← Scroll for more →
Certifications & Education
The formal training behind the coaching.
(954) 770-2283